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WebRTC

Beschreibung
Vorteile
Einsatzmöglichkeiten
FAQ

Make your 0800 number WebRTC-enabled!

WebRTC (Web Real-Time Communication) is an open standard for embedded multimedia communication directly through a web browser. This web-based real-time communication occurs without the need for additional client software or plugins. WebRTC is supported by browsers such as Google Chrome, Mozilla Firefox, and Opera (for desktop operating systems and Android). This means your service center can be reached via your 0800 number from both landline and mobile networks, as well as directly via a click on your website, without any media disruptions. Connecting to your service center is as simple as a single click in the browser.

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Vorteile

Excellent solution

WebRTC simplifies browser-based communications, especially for voice!

Simple

Make calls directly via the browser without additional client software or plug-ins.

User-friendly

Visitors to your website no longer need to dial your service numbers on the phone; they can simply click to call you.

Integrated

WebRTC is simply activated for your service number and routed to your call center like normal telephone calls.

Einsatzmöglichkeiten

Perfect for your service number

If you want your customers to be able to reach you easily and conveniently, WebRTC is a useful addition to your service number

Serviceline
Telesales
Distribution
Customer qualification

FAQ

Good to know:

What do you need to be able to use first:0800-WebRTC?

You can combine the WebRTC functionality with any first:Service number.
Your IVR and ACD installation remains unchanged. Other routing functions or network-based IVR or ACD modules can be used without any problems.

How much does WebRTC cost?

The caller does not incur any connection charges for the call via WebRTC from the web browser! For the called party, it is no more expensive than a 0800 landline call.

Which browsers support WebRTC?

WebRTC is supported in particular by the browsers Google Chrome, Mozilla Firefox and Opera (for desktop operating systems and Android).

What does WebRTC mean?

WebRTC (Web Real-Time Communication) is an open standard for embedded multimedia communication directly through a web browser.

Wie können wir Sie unterstützen?

Melden Sie sich gerne unter der Telefonnummer : +49 69 65006 – 0 oder schreiben Sie uns an
info (ät) first-telecom (punkt) de