The 0800 toll free numbers of First Telecom gets a new feature:

in addition to the classic dialing of your toll free service number from the fixed network or mobile network, your customer can reach you directly by web browser, just by clicking on your websitre a WebRTC phone connectin is to your service center established. Our 0800-WebRTC service number allows voice telephony directly via the browser without any additional software: In the Chrome or Firefox browsers, you can easily communicate online with others via the microphone and loudspeakers of the computer. You can use the full set of intelligent routing feature if First Telecom network .

There is no need to change the call center! The integration of your ACD or the first: CloudACD is possible without any problems.